Businesses needed stronger internal control, clear accountability, and structured operations to support growth and prevent operational risks.

CSM Engagement:

• Designed company organizational structures tailored to business needs.
• Developed Standard Operating Procedures (SOPs) for finance, accounting, procurement, sales, and operations.
• Implemented KPI frameworks for performance monitoring.
• Improved systems for approval flows, documentation, and segregation of duties.

Impact:

• Strengthened operational control and reduced risk of fraud or error.
• Improved efficiency and clarity in roles and responsibilities.
• Enhanced performance measurement and management oversight.